Please keep in mind that, due to high demand, the process can take multiple hours, and sometimes even a few days. Also, the REFRESH button can only be used once every 2 hours. Please be patient, and check back on your GOG Connect process multiple times over a longer span of time.
If the problem persists, make sure that your Profile and Game Details are set to public. To do this:
- From your Steam Profile, click the Edit Profile link under your displayed badge.
- Click the My Privacy Settings tab
- Select your privacy state for Profile and Game details
- Click the Save button
If your games still don't show up in your games list, try using this link:
Some users have reported that launching the game via Steam helps if it is not listed as "available" in GOG Connect.
If the above doesn't work, even after a few days, please contact us, by providing a direct link to your Steam profile, and a screenshot of the GOG.COM/connect page.