If sound is missing from the game, you will need to reinstall or install DirectX 9.
Download and install the June 2010 DirectX runtime package, then use the DirectX web installer, as your current DirectX may have become corrupt over time. You can find it here:
Windows DirectX End-User Runtime Web Installer
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Articles in this section
- Incoming - Launch crash on AMD/ATI graphics devices
- Error on launch: Check your version of DirectX. Version 8.1 or higher is required.
- Program does not start after PC configuration has been changed
- Black screen or crash on launch.
- Crash/freeze after the 3dfx logo.
- Crash at Police Station
- Crash on launch or stability issues.
- Greyed out options or missing Play button in the launcher.
- Greyed out options or missing Play button in the launcher.
- Greyed out options or missing Play button in the launcher.
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No sound
If sound is missing from the game, you will need to reinstall or install DirectX 9.
Download and install the June 2010 DirectX runtime package, then use the DirectX web installer, as your current DirectX may have become corrupt over time. You can find it here:
Windows DirectX End-User Runtime Web Installer
Download and install the June 2010 DirectX runtime package, then use the DirectX web installer, as your current DirectX may have become corrupt over time. You can find it here:
Windows DirectX End-User Runtime Web Installer
Do you have more questions?
If the support articles in the above sections didn’t help you, feel free to contact us. Or ask around on our forums. Or both - sometimes you might be able to get help from our delightful users a bit quicker, especially during times of high traffic, or outside of our typical office hours.
Didn't find the answer you were looking for?
We will do our best to respond as quickly as possible. On weekdays, we normally reply within 24 hours, but during weekends we can only respond that quickly to high-priority, time-sensitive cases. All other cases will be looked into first thing next week. Contact us
Want to get help and maybe make some new friends?
We’ve got a great community here on GOG, which is always eager to help out. Please make sure not to share private data on public forums, though! Ask our community
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Do you have more questions?
If the support articles in the above sections didn’t help you, feel free to contact us. Or ask around on our forums. Or both - sometimes you might be able to get help from our delightful users a bit quicker, especially during times of high traffic, or outside of our typical office hours.
Didn't find the answer you were looking for?
We will do our best to respond as quickly as possible. On weekdays, we normally reply within 24 hours, but during weekends we can only respond that quickly to high-priority, time-sensitive cases. All other cases will be looked into first thing next week. Contact us
Want to get help and maybe make some new friends?
We’ve got a great community here on GOG, which is always eager to help out. Please make sure not to share private data on public forums, though! Ask our community