The time between us issuing a refund, and you getting your money back, can vary depending on your payment method:
- If you paid with a Visa or Mastercard or AMEX, you will get the money back on your bank account within a few business days.
- If you paid via PayPal, the time needed to process your refund will vary, depending on the kind of payment you used (PayPal balance, or through your bank account, or your debit or credit card linked to your account). As soon as we issue the refund, you will receive an email from PayPal, which will contain more details about the process.
- If you paid via Paysafecard, we will need your bank account information in order to issue the refund. Unfortunately the nature of Paysafecards makes this necessary. As this will be a bank transfer, most likely international, the amount of time needed for you to receive the funds will vary.