Fix for some missing ".dll" file errors.

Firstly, please make sure that your OS is up to date, including Service Packs.

Then please go here, click on the red Download button, and:

if you are using 64bit operating system download both vc_redist.x64.exe and vc_redist.x86.exe, or
if you are using 32bit operating system download only vc_redist.x86.exe.

After the download is complete, install the downloaded files. If you downloaded both files, run vc_redist.x86.exe first, and vc_redist.x64.exe second. Please make sure to run the installation as an administrator. To do so, right-click on the file and select "Run as administrator" from the drop-down menu.

If for some reason you can't install aforementioned updates or redistributables, and you meet the requirements, please check in programs and features, if you have them already installed. If you do, please try reinstalling them.

After the redistributables are installed , GOG Galaxy should work properly.

Articles in this section

Do you have more questions?

Didn't find the answer you were looking for?

We will do our best to respond as quickly as possible. On weekdays, we normally reply within 24 hours, but during weekends we can only respond that quickly to high-priority, time-sensitive cases. All other cases will be looked into first thing next week.

Want to get help and maybe make some new friends?

We’ve got a great community here on GOG, which is always eager to help out. Please make sure not to share private data on public forums, though!

Ask our community