Main responsibilities: Making the team happy and making sure everything works smoothly.
Hobbies: Driving, cycling, Kyudo (traditional Japanese archery), story-driven games.
Favorite games: Mass Effect series, Ultima Online, Tribes: Ascend.
Main responsibilities: Overseeing the work of the Tech Support guys, mentoring colleagues in regards to technical issues, handling technical issues.
Hobbies: Playing video games on PC and PS4, watching movies and TV series.
Favorite game: The original Deus Ex.
Main responsibilities: Overseeing the work of the Customer Service team, mentoring new colleagues, handling Russian support, general user support and the night shift.
Favorite game: Chess.
Dr. Cat (Wojciech)
Main responsibilities: Handling technical issues, mentoring new colleagues.
Hobbies: Making games, playing games, all the above with my cats.
Favorite games: Hearthstone, Heroes of the Storm, Elite Dangerous, Old DOS games, Old Nintendo/Sega/Commodore64 games.
Main responsibilities: Handling Brazilian support, and general user support.
Hobbies: Sailing, snowboarding, triathlon.
Favorite games: Quake, Overwatch, World of Warcraft
Main responsibilities: Handling the weekend shift, and general user support.
Hobbies: Games, ethical hacking.
Favorite games: The Elder Scrolls V: Skyrim, Counter-Strike: Global Offensive, The Witcher, DOTA 2.
Main responsibilities: Handling technical issues.
Hobbies: Games, more games and even more games… Also cycling and anime/manga.
Favorite games: Dark Souls, Forza, Gran Turismo and other racing/driving games, the Grand Theft Auto franchise and a lot of jRPGs such as Persona 3, 4.
Main responsibilities: Handling German support, and general user support.
Hobbies: Writing, reading (horror and non-fiction especially), learning new languages, playing video games and pen-and-paper games (Vampire: The Masquerade, Call of Cthulhu, Shadowrun)
Favorite games: The Elder Scrolls 3: Morrowind, Vampire: The Masquerade - Bloodlines, Okami
Main responsibilities: Handling French support, internal tool development, mentoring colleagues in regards to all things Linux.
Hobbies: Reading (Sci-Fi and Fantasy, investigative journalism), board games (Descent: Journeys in the Dark, anyone?), Playing weird video games, and also films - both blockbusters and indie.
Favorite game: Crypt of the NecroDancer.
Beta Ray Bill
Main responsibilities: Handling “other” support requests and multiplayer CD-keys.
Hobbies: comics and cartoons
Favorite games: Okami, various fightans and musou genre
Fraud screening, supporting the team with data queries.
Hobbies: Playing and Drawing
Favorite game: Papers, Please; Dark Souls; Dark Souls 2;
Main responsibilities: Handling account-related requests, and general user support.
Hobbies: Computer games (duh), snowboarding, climbing, ice skating, playing ukulele and other instruments.
Favorite games: Too many. ;-) But to name a few: Shock series (System Shock and Bioshock), Bastion, Dark Souls series, GTA series, Half-Life series, Mount & Blade series, ARMA series, Unreal Tournament series, Mirror’s Edge, Rainbow Six: Siege, Battlefield 1.
Main responsibilities: Handling order-related requests, general user support and the night shift.
Hobbies: New technologies (computers, mobile phones, gadgets), sports (road cycling, skiing), cars and naturally GAMES.
Favorite games: Veteran of the Battlefield series, but also World of Warcraft and many other games (mainly FPS titles).
Main responsibilities: Handling Russian support, general user support and the night shift.
Hobbies: Games (obviously) - mostly MMOs and RPGs of all kinds, traveling, cooking, collecting different kinds of weird and/or pretty things (anime figures, comics, books, dolls etc.).
Favorite games: WoW, NWN 2, TES, Dota 2, HotS, VtM:B, Mass Effect, Portal etc.