Policies and General Info
Here you can read our policies, or learn more about GOG.com.
- Mandatory warranties for Australian Users
- FAQ: Shopping experience
- FAQ: Gift codes
- FAQ: Downloads and streaming
- FAQ: What is GOG.com?
- FAQ: Website and accounts
- What are games in development?
- Is this different from early access?
- How can I find games in development on GOG.com?
- What is the refund policy for games in development?
- Do you offer technical support for games in development?
- How often will the games be updated?
- Displate 40% discount for Cyberpunk 2077 pre-orders FAQ
- CD PROJEKT RED Merchandise Store 30% discount FAQ
- Meet our key Support staff
- I have an idea for a release/feature!
- Contact information for affiliates/press/publishers/future employees
- Do I get a Steam key when buying a game from GOG?
Do you have more questions?
Didn't find the answer you were looking for?
If you were unable to find the answers you were looking for, please reach out and someone from our friendly and knowledgeable support team will be happy to help with their top-notch assistance! We know you want to get back to gaming, so we strive to answer all messages within 24 hours. You can also contact us via Twitter and Messenger.Contact us
Want to get help and maybe make some new friends?
We’ve got a great community here on GOG, which is always eager to help out. Please make sure not to share private data on public forums, though!Ask our community