Account and Website
Are you having issues with accessing your account or the website itself?
GOG Connect
Account-related issues
- I cannot log in. What can I do?
- How do I create a new GOG account using my Facebook account?
- How do I connect my GOG account to my Facebook account?
- How do I disconnect my GOG account from my Facebook account?
- Baldur's Gate 1 or 2 Classic Edition gift code already redeemed
- How can I delete my account?
General information
Security and personalization
Website functionality
Do you have more questions?

Didn't find the answer you were looking for?
We will do our best to respond as quickly as possible. On weekdays, we normally reply within 24 hours, but during weekends we can only respond that quickly to high-priority, time-sensitive cases. All other cases will be looked into first thing next week.
Contact us

Want to get help and maybe make some new friends?
We’ve got a great community here on GOG, which is always eager to help out. Please make sure not to share private data on public forums, though!
Ask our community