A system report or other file containing a description of your computer's technical specification is required to submit this technical support request.
When submitting a system report, please be aware that it may contain your personal information, like your computer name. Please consider reviewing and removing any personal information from the system report before submitting this file.
The detailed instructions on how to generate the report will be displayed under this message, once you select your operating system in the form above.
Creating a DXDiag report
To launch the DXDiag application, press the Windows Key + R, type in dxdiag and press Enter.
Please do not swich to the 64-bit version, as the 32-bit version is preferred.
In the DXDiag window, click "Save All Information...", then choose a location in which you want to save the file (your desktop, for instance). Once you have created the file, please attach it to your support request using the "Add file" button above.
Creating a System Profiler report
OS X 10.7 or newer:
Go to Applications -> Utilities -> System Information
Click File -> Save as...
Save the file and attach it to your support request using the ""Add file"" button above.
OS X 10.6.x:
Go to Applications -> Utilities -> System Profiler
Click File -> Save as...
Save the file and attach it to your support request using the ""Add file"" button above.
Creating a GOG system report
If you have installed the game using our *.sh installer, open your default terminal emulator, and run the following commands (don\'t forget to adapt the first command depending on the game and its location. Use TAB to auto-complete the location and prevent typos and mistakes, and RETURN key - "Enter" - to confirm):
cd ~/GOG Games/*your game*
./start.sh --sysrep
The system report will be located in your Desktop folder. Please attach it to your support request using the "Add file" button above
Search across all games and articles
This field cannot be blank
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
IMPORTANT NOTICE! WE ARE CURRENTLY HAVING PROBLEMS CAUSING DOWNLOAD ERRORS BOTH IN GOG GALAXY (ERROR E9) AND FROM THE WEBSITE.
WE ARE WORKING TO RESOLVE THEM. PLEASE WAIT PATIENTLY.
Dynamic Subject 1
Dynamic Description 1
Dynamic Subject 1
Dynamic Description 1
Dynamic Subject 1
Dynamic Description 1
Dynamic Subject 2
Dynamic Description 2
