Which Linux distributions do you support?
We test and support our games on Ubuntu 16.04 LTS and Ubuntu 18.04 LTS. Our support also extends to any future non-LTS releases of Ubuntu that has not reached it end of life yet, official Ubuntu flavors (like Kubuntu, Xubuntu, etc.), and derivatives (e.g. Linux Mint, elementaryOS etc.).
As long as your operating system is part of the Ubuntu family, you have nothing to worry about. Naturally, our technical support and refund policy apply to all these versions, as long as you meet the minimal requirements for the game you bought.
Are you planning to add official support for more Linux distributions?
There are no plans to officially support other Linux distributions at this time, sorry.
How to run the system report?
./start.sh --sysrep
or
./gog-system-report.sh
in “support” game subfolder.