Received a discount code for your purchase? Yay! Below you'll find some useful information which should help you out.
What kind of discount code I can get?
There are three types of discount codes which you may receive:
- a newsletter exclusive discount offer,
- a coupon to be used in the check-out,
- a public discount code.
How to use a discount code?
If you got a newsletter exclusive discount code or a public discount code, proceed to the redeem page here: https://www.gog.com/redeem/. Confirm which products you want to purchase by checking the tick-boxes, click on the green "Redeem" button and you'll be redirected to the check-out screen. Here, please complete your purchase as per usual.
If you got a check-out coupon, firstly make sure that your cart meets the requirements. When your order is ready, submit the coupon code in the field under your cart and click on the green "Apply" button. Once your total is recalculated, please complete your purchase.
Does my discount code expire?
Yes, each discount code has an expiration date.
My newsletter exclusive discount code doesn't work
Please double-check the expiration date in the newsletter message you received.
Keep in mind that you need to redeem it here: https://www.gog.com/redeem and then proceed straight to the check-out screen. It is not possible to add more games to your cart.
In rare occasions it's possible that you're trying to redeem a discount code for a game that is not available in your country due to regional restrictions -- please check if you can find such title in our catalogue. If so, please drop us a message, and we'll look into it.
My promo coupon doesn't work
Please double-check the expiration date and requirements, such as minimum cart value in the newsletter message you received.
Keep in mind that you need to redeem it in the check-out screen in the special field under your cart.
If you still cannot activate your coupon, let our friendly support know.
My discount code expired before I was able to use it, can I get a new one?
Unfortunately, we are unable to provide you with a replacement outside of the promo window due to binding us agreements.
I completed my purchase but the discount didn't apply
Firstly, double-check your order confirmation to see if the discount is noted there. If not, our staff will help you out -- leave us a message here.
Can I use my code more than once?
Codes can be usually used only once. Some coupons may have the option to be used multiple times -- please check the coupon's details.
How do I get a discount code?
Most of our discount codes and coupons are dedicated only for newsletter subscribers. So if you'd like to receive some interesting offers, make sure you tick the box next to "Promotions and hot deals" in your subscription settings. You can opt-out at any time.
Some discount codes are also distributed by our amazing affiliates, so check-in with your favorite streamer.